Darlene Donovan recently joined the Orion Team as the Vice President of Retail. Donovan has more than 20 years’ experience in key retail leadership positions with notable corporations such as Payless ShoeSource and Jo-Ann Stores. Her role will provide strategy and leadership direction to Orion retail branches and call center operations in West Tennessee and Arkansas. Her focus is on improving current processes and implementation of new technology to deliver a great experience to Orion’s Membership.
Building on her success in leading large teams, she will play an integral role in developing and implementing organizational growth strategies. Donovan is active in community service, her church and has a passion for golf and spending time with her family.
“I am excited to join the Orion leadership team and their commitment to serving the Memphis community. With an eye on the customer experience, my objective is to continue Orion’s model of excellence and achievement as we grow our footprint,” stated Donovan.